Scope and identity

This Privacy Policy explains how CurioCity Audio collects, uses, shares, and protects personal information when you visit the VYSOR website, purchase VYSOR, receive or activate a license, or contact support.

For questions or privacy requests, contact music.curiocity@gmail.com.

Information we collect

Depending on how you use VYSOR, we may process:

• Purchase information: your email address, billing details, country or region, order identifiers, payment status, and purchase history.
• License information: your license key, purchase reference, activation status, and technical information needed to enforce the two-computer activation limit.
• Support information: messages, purchase email, device or software details, and troubleshooting information you choose to provide.
• Technical information: IP address, browser, device, referring page, request logs, and security or diagnostic events generated when you use the website and connected services.

Payment card numbers are entered directly into Stripe Checkout. CurioCity Audio does not receive or store your full card number or card security code.

How we use information

We use personal information to:

• create and complete your order;
• issue, email, validate, and support your VYSOR license;
• prevent duplicate fulfillment, fraud, and misuse;
• respond to support, privacy, and refund-related requests;
• maintain website reliability and security; and
• meet accounting, tax, legal, and regulatory obligations.

Where applicable, these activities rely on performance of our contract with you, legitimate interests in operating and securing VYSOR, compliance with legal obligations, or consent where the law requires it.

Service providers

We share information only as needed with service providers that operate the VYSOR purchase and delivery flow:

• Stripe processes checkout, payment, billing, and fraud-prevention information.
• Keygen creates and validates software licenses using the purchase reference and customer email.
• Resend delivers transactional license and support emails.
• Vercel hosts the website and its server-side purchase and fulfillment functions.

We may also disclose information when required by law or reasonably necessary to protect users, VYSOR, CurioCity Audio, or others. We do not sell personal information.

Cookies and tracking

The VYSOR website does not currently use advertising cookies or behavioral advertising. Hosting, security, and Stripe Checkout may use cookies or similar technologies that are necessary to provide, secure, and complete the transaction.

Because browsers do not provide a consistent Do Not Track standard, the site does not currently respond to Do Not Track signals. We do not use the site to sell personal information or track visitors across unrelated websites for targeted advertising. We honor legally recognized opt-out signals where required.

Retention and security

We retain order and transaction records as needed for fulfillment, accounting, taxes, fraud prevention, disputes, and legal obligations. License records may be kept while the license remains valid and for a reasonable period afterward. Support messages are retained only as long as reasonably needed to resolve the request and maintain appropriate business records.

We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed fully secure.

Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain uses of your personal information. You may also have the right to complain to a local data protection authority.

Send requests from the purchase email, where possible, to music.curiocity@gmail.com. We may need to verify your identity and may retain information where required for transactions, security, legal compliance, or the establishment and defense of legal claims.

California residents may request information about applicable collection, disclosure, correction, and deletion rights. We do not sell or share personal information for cross-context behavioral advertising.

International processing

VYSOR is operated from the United States. Our service providers may process information in the United States and other countries. Where required, providers use contractual or other safeguards for international transfers.

Children

VYSOR is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and delete it where appropriate.

Changes and contact

We may update this policy to reflect changes to VYSOR, our service providers, or applicable law. The effective date at the top of the page identifies the current version.

Questions and privacy requests can be sent to music.curiocity@gmail.com.